Résumé

Creative Operations | Production Operations
Program + Process | Interim Leadership

Seattle / Puget Sound Remote / Hybrid / Flexible

Professional Summary

Operations and program leader with 25+ years of experience across creative production, publishing, workflow design, vendor management, project leadership, events, and organizational systems.

Experienced in improving complex recurring work, reducing cost and overtime, creating clearer operating structures, leading cross-functional teams, and stepping into environments that need practical, steady leadership.

Strong background in creative operations, production systems, program management, UX/design, process improvement, and high-pressure delivery.

Core Strengths

» Creative Operations
» Production Operations
» Program Management
» Process Improvement
» Interim Leadership
» Workflow Design
» Cross-Functional Leadership
» Vendor Management
» Production Planning

» Cost Control
» Quality Control
» Resource Coordination
» Design Operations
» Digital + Print Production
» Stakeholder Management
» Implementation
» Operational Stabilization
» UX / Digital Product Thinking

Professional Experience

Graphic Designer
+ Producer
+ Operations Consultant Freelance

2013 – Current

Produce print, digital, publication, branding, and web projects for recurring and project-based clients.
Manage client communication, production schedules, vendors, files, approvals, and final delivery.
Support organizations with workflow, operational, and production problems in addition to hands-on creative execution.
Maintain long-term recurring publication relationships and periodic larger project engagements.

AI / Web 4.0 Dev. Project – NDA Client

Strategic Project Consultant Freelance

2021 – Current

Collaborate with founders and technologists on product strategy, UX, platform use cases, and business opportunities.
Help translate emerging technology into practical user experiences and market applications.
Contributed to expanded product concepts across healthcare, real estate, education, and related use cases.

Designer
+ DesignOps Manager Freelance

2022 – Current

Oversee bi-weekly print and digital publication production serving approximately 10,000 readers.
Redesigned publication structure and visual system to improve readability and user experience.
Reduced print costs by approximately 20% by bringing color pre-production in-house and improving press workflow.
Manage production, vendors, file organization, publishing systems, community relationships, and digital extensions.

Publisher
+ DesignOps Program Manager

2013 – 2020

Managed recurring community publications distributed across King, Snohomish, & Skagit counties.
Grew publication reach to more than 140,000 residents.
Secured contracts for municipal & chamber business guides.
Acquired and relaunched four regional shopping circulars with combined distribution exceeding 55,000 households.
Managed production, business development, vendors, advertising, design, & recurring operational delivery.

Production
+ DesignOps Manager

2003 – 2013

Managed business operations and production across 13 monthly newspapers with combined circulation exceeding 125,000.
Produced approximately 45 specialty publications annually.
Reduced recurring production costs by approximately 30%.
Cut overtime labor costs by more than 55%.
Generated more than $250,000 in annual savings through press optimization, vendor management, workflow redesign, and production systems.
Built repeatable production architecture spanning designers, editors, sales teams, customer service, prepress, and press operators.

Selected results

13 monthly publications

Managed within a recurring multi-edition production system

250+ individual
pages per cycle

Coordinated through structured assignment and production systems

55%+ overtime reduction

Through process redesign and clearer production structure

30% recurring
production-cost reduction

Through process redesign and clearer production structure

$750K+ annual savings

Through press optimization, vendor coordination, and production-system improvements

20% print-cost reduction

Across Uniquely NW’s
regional publishing network

140,000+ publication reach

More recently at Mill Creek View by bringing color pre-production in-house and improving press workflow

55,000-household
acquisition integration

Through acquisition and relaunch
of four regional shopping circulars

100+ volunteer teams

Led in large-scale
community event operations

Select Leadership Experience

President
+ Board Member
+ Project Lead

2011 – Current

Led and supported long-running civic, fundraising, vocational, and community programs.
Helped stabilize the Rotary House Project during significant financial and operational strain.
Led large volunteer teams and complex public events.
Recognized as Rotarian of the Year and anonymously gifted four separate Paul Harris Fellowships.

Board Member
+ Board Chair
+ Nourishing Network driver

2012 – 2020 + 2024 – Current

Helped support significant organizational growth through governance, program development, and community partnerships.
Contributed to the Foundation’s growth from roughly $45,000 to more than $1.4 million in annual revenue.
Continues to serve through the Foundation for Edmonds School District.

Community + Event Leadership

Education / Nonprofit Leadership
/ Civid Programs

2011 – Current

Edmonds Holiday & Winter Markets

2017 – Current

Mountlake Terrace High School FRC Robotics

Graphic Arts & Marketing + Sponsorships & Business Mentor

2023 – Current

Mill Creek Festival & Street Fair

2019 – 2024

I become useful quickly

An interim leader does not have six months to slowly understand the environment.

I focus first on the things that
make the work legible:

» Current priorities
» Immediate deadlines
» Team responsibilities
» Decision authority
» Active risks
» Recurring workflows
» Key stakeholders
» Vendor relationships
» Reporting expectations
» Existing tools and documentation